FAQS, QUESTIONS and ANSWERS
1) HOW DO I ORDER/MAKE ENQUIRIES?
Simply email us at arqutubulalam@gmail.com
2) HOW DO I COLLECT MY ITEM/S
You can opt for it to be sent via normal or registered mail.
3) DO PRICES INCLUDE POSTAGE?
No, prices do not include postage.
Postage is approximately $1.50 for normal postage.
For registered postage, there will be an additional
$2 on top of normal postage.
4) HOW LONG DOES DELIVERY TAKE?
Overall, 3-21 days. Item/s will only be posted out
after the FULL payment is made within 24 hrs of
confirmation via email.
You will also be notified once the item is posted out.
5) HOW DO I MAKE PAYMENT?
You can pay by transferring money to my Account, which I
will give you upon confirmation.
6) HOW LONG CAN I HOLD ON TO THE ITEM AFTER CONFIRMATION?
24-hours. After which the item will be up for grabs by
others IF FULL PAYMENT IS NOT MADE.
7) DO YOU DO SWAPS?
No, We do not.
8) I AM CONCERNED OF THE QUALITY OF ITEMS AND IT'S SAFE DELIVERY
That is our concern too. Do email us if you would like to
ask for more information about the item/s and we do suggest you opt for a
registered mail.
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